Frequently Asked Questions


Do you have a question?

Here are some questions we routinely answer at Exceptional Hearing Care:

A. Your first appointment typically lasts about 1.5-2 hours. During this appointment, we will thoroughly test your hearing and decide if you qualify for a trial. If you do, we will often fit you with hearing aids that day to wear in your home over the next 14 days. Because we test and fit the same day, your appointment will take extra time.

Follow up appointments typically last anywhere from 30 minutes to an hour.

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FAQ about hearing aids and hearing loss:


A.You probably think that hearing aids just detect and amplify sound. While you aren’t incorrect, they can also do much more than that. They are programmable to your specific hearing loss to fit your lifestyle. If you have difficulty hearing in Church, we can create a program for you. If you struggle to hear in a movie theater or during a play, we can create a program for you. At the touch of a button, you can adjust your hearing aid to your environment. Or, with certain models, you can control them entirely with your smartphone. The Siemens Binax, for example, has several intelligent features to make hearing much easier. It will focus only on the speaker in front of you and tune out all other background noise. Learn more about the Binax’s special features here.