Hearing Aid Repair


The nature of hearing aids makes them very vulnerable to the elements, such as rain, high humidity, extreme temperatures, dust, and dirt.

To ensure your hearing aids continue to perform as you need them to, we must keep an eye on maintenance and repairs. Your hearing aids will eventually deteriorate if you do not maintain them regularly.

Hearing aid maintenance

Use the tips below on how to keep your hearing aid working properly.

Hearing Aid Maintenance
  • Always make sure to be gentle when you are cleaning your device.
  • Remove any wax residue.
  • Do not handle the microphone or battery door carelessly.
  • Take the earmolds out and wash with soap and water.
  • Store your hearing aids in an area that is dry and free of moisture.

Notably, over 75% of all hearing aids damage is due to the buildup of moisture and earwax in the hearing aid, and the majority of this is entirely avoidable. That's why it is critical to clean the entire hearing aid.

Maintain your hearing aids by storing them in a dry box each night to protect your investment. You can now buy an electronic drying device too. They include lights that render it harder for germs to survive. This hearing aid often contains desiccants to remove moisture and fans to circulate air around its parts. Upkeep such as this prolongs the life of your technology.

Troubleshooting hearing aid issues

  • No sound. Check the volume - it may be turned down. Another option is a faulty battery. You should try changing the batteries to see if it makes a difference.
  • The sound is too quiet. Is the volume of your hearing system turned up all the way, and still you can't hear clearly? There may sound blockage issues if you wear a receiver in the ear or behind the ear hearing aid. Clean the receiver following the guidance of your hearing specialist. If this did not work, call us for repairs. Another reason is that your hearing needs may have changed if that is the case, = schedule an appointment with us to reprogram your hearing aids to your new prescription. 
  • Spotty performance. If the sound cuts in and out, this is typically due to the device's battery running low. Try turning it off and turning it on again. If this doesn't fix the problem, there could be a mechanical issue, and you may need professional help.
  • Whistling. When they do not fit correctly, whistling and feedback occur with hearing aids. Try to reinstall your hearing aid. If this doesn't help, please visit our offices so we can fit them for you properly.

If you have tried the above to no avail, it may be time for us to take a look.

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When is it time to get a new hearing aid instead?

Any electronic system is vulnerable to damage beyond repair. A replacement of the unit usually is more appropriate in this situation. How do you know if your hearing aid has stopped functioning beyond repair?

  • It is over five years old. Usually, older hearing aids are beyond repair. Hearing aids have a lifetime of 5–7 years. If your hearing aid is older and is not working correctly, you should replace it.
  • The damage is very evident. Cracked devices are more costly to repair, and you may choose to purchase a new one instead.
  • You have already repaired the device several times. While the new version might cost more upfront, it might be less of a hassle to maintain than an older version.

If you have problems with your hearing aids and would like to have them fixed, we are here to support you. Whether you purchased your aids from us or another hearing aid practice, our professionals will do their utmost to repair your devices again. We invite you to contact us to arrange an assessment and repair appointment.

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