Tips for Troubleshooting Your Hearing Aids

Tips for Troubleshooting Your Hearing Aids

Bary E. Williams Au.D. Uncategorized

Hearing loss is a serious condition affecting approximately 466 million people world wide equaling 5% of the world’s population. When hearing loss often goes ignored or untreated it can progress to many negative conditions such as depression, insomnia, social isolation, brain atrophy and a greater likeliness of hospitalization. 

While there is no cure for hearing loss, hearing aids can be used to treat the symptoms, allowing you to hear sounds that you may not have heard for years. You will be able to communicate clearly and be more aware and safer in your surroundings. 

Even so, like any new technology, hearing aids can take time to get used to. Here are a few things you may have to troubleshoot while getting accustomed to your new hearing aids.

How to troubleshoot if your hearing aids have no sound

If you start wearing your hearing aid and there is no sound being amplified, there are a few things you can do. 

  • First, try switching your hearing aid on, off, then on again. Sometimes turning the hearing aid off allows it to reset or ensures that it is actually powered on.
  • Once you are sure that your hearing aids are turned on check the volume.  Make sure the volume is turned up to an audible level.
  • If you are still hearing no sound, check the battery. Many hearing aids need their battery replaced every five to seven days. Other models have rechargeable batteries that need to be charged up each night. Even so, these rechargeable batteries have a shelf life. If your rechargeable battery is a couple of years old, it may not hold a charge like it used to. However, it is fairly simple to have your audiologist replace your rechargeable battery.
  • If the issue is not the battery then next inspect the receiver tube. If the tube appears blocked with earwax or debris, it cannot transmit sound. Try gently cleaning the tube with a dry soft wire brush or soft rag.
  • If the tube is clean check the microphone, which could be obscured due to dirt and wax. Try gently cleaning the microphone to see if this yields results. 

Dealing with feedback 

If you are constantly dealing with excess feedback here are a few things to try.

  • Make sure your hearing aids are inserted tightly to your ear. 
  • Try turning down the volume. If it is too high it can distort the sound.
  • Inspect the tubing for cracks. If you discover any they must be repaired. 

What to do if you can’t get adequate volume or are dealing with distortion  

First, inspect the volume to make sure that your hearing aids are in the correct setting for your listening environment. Many hearing aids have programs for quiet spaces and noisier ones.  If your hearing aids are in the wrong program they won’t amplify the sounds you need. 

Clean your hearing aids to remove dust or lint that may be affecting the quality of sound in your hearing aids.

Inspect your hearing aids for any build up of earwax or debris that may be affecting sound quality, especially the sound components like the microphone, amplifier tube or earpiece. 

Inspect the battery to make sure it has an adequate charge. If the battery is weak it could distort the sound or operate at a lower volume.

If your hearing aids have been exposed to moisture they could be malfunctioning. Use a dehumidifier to expel moisture from your device. There are devices specifically for hearing aids to remove moisture if you are regularly in humid or wet environments.  

If you are still having trouble it may be an issue with your hearing. Hearing ability changes over time, and even with hearing aids it is wise to have your hearing checked annually.

What to do if you are still struggling with your hearing aid

It’s great to be a great DIY technician and take your hearing aid care into your own hands, but sometimes it is just easier for a trained technician to troubleshoot and fix your hearing aid issues. 

If you are having trouble with your hearing aids contact us for repair services. We can test your hearing, fix your hearing aid issues, and help you navigate your hearing care as it develops. 

Bary E. Williams Au.D.
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